Our wish for you, our online customer, is to be able to experience the same excitement and satisfaction of our customers who have walked through our doors during the past 40 years. From our humble beginnings in 1975 in our 800 square-foot dwelling, to our current 15,000 square-foot showroom and repair facility, it has
forever been about sharing our enthusiasm of music with others. Technology has finally caught up with my dream of sharing all of this with you - no matter where you currently reside.

Please enjoy the site and let me know if there is anything else we can do to make your experience any better.

Harvey S. Moltz
Rainbow Guitars Inc.

Gibson Electric Guitar Room

Rainbow Guitars state of the art shipping department is staffed by some of the most diligent and efficient people you would ever want to meet. Their knowledge and attention to detail will ensure that the right item will be safely packaged and sent to you in a timely manner.

The Rainbow Guitars Staff

Please feel free to contact any of the Rainbow Guitars staff with any questions you may have. You will be hard pressed to find a more dedicated, friendly and knowledgeable staff in any retail environment. Please take note of each employees work schedule on their bio page to ensure a timely reply.

Pete Fine
Read my Bio
Read my Reviews
Clay Reed
Read my Bio
Read my Reviews
Victor Chan
Read my Bio
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Scott Riedle
Read my Bio
Read my Reviews
Stefin Gordon
Read my Bio
Read my Reviews
Joel Thall
Pro Sound
Read my Bio
Read my Reviews
Bill Mericle
Read my Bio
Read my Reviews
Josh Ronstadt
Read my Bio
Read my Reviews
Reed Munns
Read my Bio
Read my Reviews
Richie Cavanaugh
Read my Bio
Read my Reviews
Mike Duer
Read my Bio
Read my Reviews
Harvey Moltz
Read my Bio
Read my Reviews
Read my Bio
Read my Reviews

Employee Product Reviews

Search our database of Employee Reviews and Tips by entering a keyword or phrase in the search box below.

By Pete Fine, Accessories, posted on 09-08-2016

I Love my Les Paul. Love it! But who likes breaking a string? It doesn't happen often but when it does… So I switched my Tune O Matic saddles to the Graph Tech String Savers and now I never break stri Read More...

By Pete Fine, Accessories, posted on 09-08-2016

I Love my Les Paul. Love it! But who likes breaking a string? It doesn't happen often but when it does… So I switched my Tune O Matic saddles to the Graph Tech String Savers and now I never break stri Read More...

By Pete Fine, Accessories, posted on 03-08-2016

About 2 minutes into trying the Gurus Amps 1959 Doubledecker guitar overdrive preamp I totally forgot I was plugged into a pedal and felt like I had just discovered a killer amp. My clean combo never Read More...

By Pete Fine, Accessories, posted on 11-21-2015

With so many excellent delays on the market I wasn't prepared to be impressed, but I was- and that's putting it mildly. Right away you can tell that this delay is tube driven- it is warm, exactly like Read More...

By No Empl in ContentId #628), Accessories, posted on 03-03-2015

BOSS had some of their engineers in Japan do what lots of guitarists have been doing to their Blues Driver- mod them! After plugging in to a Fender Amp, I can say that the Waza Craft Blues Driver is a Read More...

By Pete Fine, Accessories, posted on 03-03-2015

In this world of modded and boutique pedals, it is too easy to overlook the companies that started the whole pedal craze. Well, BOSS has released a line of their own "modded" pedals and upon trying on Read More...

By Joel Thall, No Dept in ContentId #625), posted on 11-06-2014

After making the typical buffer size adjusments in your DAW and latency is still an issue consider monitoring through headphones. if you’re listening to monitor speakers and your ears are about 3 feet Read More...

By Pete Fine, Accessories, posted on 09-17-2014

Everybody and their mother says you can't have a quiet (active or hum cancelling) Strat pickup that still sounds like a vintage Strat. I agreed until we installed a set of the Fishman Fluence Strat pi Read More...

By Joel Thall, Pro Sound, posted on 05-22-2014

One problem with in-ear bodypack receivers is that the small size of the receiver makes it difficult to include any form of diversity reception, the technology which is critical in preventing dropouts Read More...

By Scott Riedle, Guitars, posted on 04-08-2014

Summer of 2013, a visual concept for a new Charvel guitar design popped into my brain. I imagined a white guitar with colored racing stripes like a Mustang car. And then I thought, “what if those raci Read More...

By Pete Fine, Accessories, posted on 03-16-2013

After a fairly simple install on a Jackson (just replacing the existing Floyd and locking nut- pretty no-brainer stuff) ) I have a say that I am hearing more "prescence" and sustain compared to the st Read More...

By Joel Thall, Pro Sound, posted on 03-01-2013

Use the "Split Out" feature of the Shure PSM-200'S P2T Transmixer to send one mix from your console to both P2T's. For example, input the aux buss on your mixer that has a band mix to the Input 1 of Read More...

By Pete Fine, Accessories, posted on 02-13-2013

SolidGoldFX are getting a buzz in the guitar community due to their great effects at great prices. I had a blast testing their Electroman delay. The warm, tape-like delay is very musical and satisfyin Read More...

By Pete Fine, Accessories, posted on 02-13-2013

The first thing I noticed was that the Gurus Amps 1959 Double Decker did not feel like I was plugged into a pedal. I truly felt like I was playing through a great vijntage Marshall amp, but with the g Read More...

By Pete Fine, Accessories, posted on 02-13-2013

If you are looking for a multi-effect digital reverb, the Surf Rider Deluxe is is not for you. However, if you want the classic tube reverb sound from the amps of the 60's and 70's, the Surf Rider roc Read More...

By Pete Fine, Accessories, posted on 01-31-2013

I have been a long-time fan of Bare Knuckle pickups- they're amazing. So I looked forward to plugging in their new line of cables. It turns out that the cables are made by Van Damme, an Englich manufa Read More...

By Clay Reed, Drums, posted on 01-24-2013

Watch this video to find out whats happening with Zildjian. The New A Series Stuff sounds amazing!!! <iframe width="640" height="360" src="http://www.youtube.com/embed/aW67sRXYhcE?feature=player_prof Read More...

By Pete Fine, Accessories, posted on 11-02-2012

I couldn't stop playing this thing. It sounds great. The analog type delays sound very analog and the more modern settings are awesome. I love being able to tweak the knobs and store the settings. It Read More...

By Pete Fine, Accessories, posted on 11-02-2012

There are a lot of Octavia, octave-fuzz, type pedals on the market and a lot of them sound very good. I was pleasantly surprised that this relatively inexpensive Octavia, the MXR 70th Anniversary Hen Read More...

By Pete Fine, Accessories, posted on 11-02-2012

The MXR 70th Anniversary Hendrix Tribute Fuzz Face is a great pedal that could easily be priced higher. I plugged a Strat into a relatively clean amp so I could hear it's vintage fuzz tone with little Read More...

The Repair Department at Rainbow Guitars is the largest and best equipped shop in Southern Arizona. Our staff is comprised of two luthiers and two techs with combined experience of over 50 years building and repairing guitars, basses and all fretted instruments. We have an extremely strong commitment to customer satisfaction, and produce world-class results.

We are an authorized repair center for Martin, Fender, Taylor, Guild, Gretsch, Jackson, Charvel, Ovation, Tacoma and more. We offer full service on all fretted instruments, from restringing to neck resets. Check below for a sample of our services.


This is a misnomer for what is involved. Our restring procedure is more like a minor set-up. We clean and lightly oil the fingerboard, polish the entire guitar, tighten and adjust tuning machines, check strap buttons, clean and lube the nut, smooth the saddle (Acoustic guitars) then install strings. After tuning-up we adjust the neck if necessary, clip the excess strings and re-tune.


Many players unnecessarily suffer from an instrument that is not adjusted properly, causing it to be hard to play or have annoying string buzz. Guitar set-ups are like a tune-up on a car; they should be done on a regular basis to keep your instrument in top playing condition. Once a year is usually sufficient, although necks may need to be adjusted more frequently due to humidity changes.

Our set-ups include the restringing procedure, cleaning all hardware, neck adjustment, minor fret work, setting bridge/saddle height, setting proper nut height, cleaning & lubricating electronics, setting intonation, and adjusting pick-ups. This results in an instrument that not only is comfortable to play, but sounds great as well.

Fret Dressing

Fret dressing is a fine compliment to a set-up. Quite often frets are worn causing low spots that cause poor tone or buzzing , or are uneven which can cause buzzing or dead notes. We start a fret dress by seating and gluing any loose frets, followed by leveling all frets and removing any low or high spots. We then use a special crowning file to round the top of each fret, followed by smoothing them with progressively finer grits of sandpaper and steel wool until they are smooth and shiny like new.


A re-fret is the best thing you can do to improve the playability and tone of your instrument. Even most new guitars do not match the quality of a good fret job. It's like putting new high performance tires on your car after driving around on bald tires. A re-fret consists of carefully pulling the old frets, straightening the fingerboard while maintaining (or achieving) the proper radius, cleaning out the fret slots, installing the new frets, filing the ends and beveling them, followed by the leveling, crowning and smoothing procedure described above. The result is a straight fingerboard with well rounded frets that not only have great tone, but are a joy to play. All re-frets include a complete set-up.

Pricing View this PDF to see our most current rates.

Media Department

Rainbow Guitar's media department is second to none, consistently delivering "catalog" quality images for every item we sell. Our youthful and energetic team uses creative techniques to capture the essence of musical instruments without relying on "over saturation" or "high contrast" photo settings. You'll notice a realism of photography on our site that ensures you won't be disappointed when a purchased item arrives to you. Our team takes pride in their work, and it shows.


Shelly Jo hails from the MidWest, but calls Tucson her home. She has been working at Rainbow since 2012, and has been gracing our webpage with her beautiful photography ever since. "Capturing the essence of a guitar with photography is a challenge I find very rewarding" says Shelly Jo who also helps answering phones, and working the sales counters. Shelly's hobbies include painting and sculpting, she is also a Fine Arts student at the University of Arizona and an up and coming unicyclist.


Born and raised in Tucson, AZ., Zach has worked at Rainbow Guitars since 2013. Zach's passion for photography includes everything from taking photos of his friends skateboarding, to studying both traditional film as well as modern digital photo techniques. Easy going and hard working are words used to describe Zach, whose interests include cars, motorcycles, skateboarding, and playing guitar.

All photos on this website are all copyrighted by Rainbow Guitars or respective manufacturers. All rights reserved.

We've been fortunate to serve customers from all over the world for over 30 years. Here you can read a few of their experiences in their own words.

The finest service I've ever had from any store
by Paul from UK 10/03/09

I live in the UK, and buying a guitar 'blind' is always a daunting task, particularly if it is a high-end model as it was in my case. I found the guitar having emailed Rainbow Guitars in Tucson to see if they had what I was looking for. I received a response almost 'by return' from its' President: Harvey S. Moltz, and was treated with nothing but courtesy right from the off. Yes I know it was not a $50 Zenta, but that's not the point. Everything Harvey said he'd do, he did - on time, every time and certainly leads his company and staff by example. Mike Duer heads up the shipping department and his attention to detail regarding packing a guitar for shipping is as good as it gets. I know that it's a worry once it's left the store and in the hands of the courier, but you can rest assured that it will be VERY well packed. Fedex delivered three items to me from Rainbow Guitars and all arrived in perfect condition. If in the future I am looking for another instrument, I will contact Rainbow Guitars FIRST, as they are a superb business, run with a degree of pride which, I have never experienced in any other music store. Paul

For this professional level service, I thank you!
By Billy G from Houston Texas

Dear Harvey I want to personally thank you for your expert assistance in both the electronics and vintage instrument fields. Your guidance is inspirational and your attention to detail has instilled in me a confidence of the highest degree. Not only did you and your staff locate the impossible, the project commenced immediately! For this professional level service, I thank you! Billy Gibbons, Houston Texas

Kudos to you all
By Mike from Stafford, VA 07/31/09

Harvey, The '68 Gibson EB2 Bass arrived today safe and sound and it is one beautiful instrument. Kudos to you and your staff! It is just as Stefin described it and it plays wonderfully - I put it through my '68 Fender Bassman rig and it nearly blew the house down - its is throatier than any of my Fenders, vintage or new ones. Whoever packed the bass did a very good job - my compliments and thanks! And thank you Harvey, for having a very knowledgeable, caring staff who are excellent at what they do. Again, Kudos to you all. I will continue to shop your site, and recommend to my musician friends here in the East. Thanks! Sincerely, Mike

I would definitely buy from Rainbow again!
By Murray from Calgary 10/03/09

Hi Harvey, just wanted to let you know that I LOVE the Gibson Custom 57 Reissue I bought from Rainbow a few weeks ago. Everything about the guitar is "as advertised on your website" so I'm very pleased. It is always a leap of faith buying guitars over the internet ... you never know what you going to get! I couldn't be more happy with the guitar and the "great" service I received from all the employees (and your partner) that I dealt with. I would definitely buy from Rainbow again! Price, service and shipping was second to none ... keep up the great work! If I'm ever in Tucson would love to come by and see your store. Murray

Never experienced such friendly, professional service!
By Daniel from Lankhorn, PA 09/04/09

Harvey, Hello Sir, my name is Daniel and I am contacting you in regards to an excellent experience I had last week with one of your employees. His name is Clay. Clay provided me with what I consider to be the fastest response to a customer in the most professional way I have ever experienced. I was looking around for a shell kit with the intentions of just " looking ", well, Clay was so quick and friendly in his response to my search that I couldn't help but to investigate further. Through several pleasant and most enjoyable conversations through email, Clay offered me the perfect shell pack for me at an amazing price. Because of this excellent service on behalf of Clay and ultimately RainbowGuitars, I decided to make a purchase. I was taken back how fast Clay got this order out and received this product in TWO DAYS. Harvey, I have been shopping on line for years and I have never, I mean NEVER experienced such friendly, professional service, and information that Clay provided to me ever. I have also never received a product delivered to my door so quickly in my entire life. Because of Clays hard work and friendly ethics I will never shop anywhere else for my musical equipment. Respectfully Daniel, Great Job Clay !!!!! I am currently calling back for a snare drum !

With a type of professionalism that I have yet to find in the valley.
By David from Phoenix, Arizona 11/14/09

It’s a good thing that I have an alternative in Arizona. Denny and Mike have always treated me first class, and with a type of professionalism that I have yet to find in the valley. I’ve never thought about it until recently but being able to walk into a guitar store and have salesman that are professional is hard to find these days. You are very lucky to have Mike and Denny, as they are some of the most professional people I have been lucky enough to deal with

Many thanks for this great guitar!
By Robert from The Netherlands 12/14/09

Hi Harvey, I received the guitar today in good condition, many thanks. The guitar plays very well and looks great! Many thanks for this great guitar and the all the info which you gave to me. Also the price was compared to all other vintage dealers very well priced. The sound is also great! I will recommend collectors to deal with you without any hesitation. Kind Regards Robert

I wanted to thank you again
by Russell from Tucson, Arizona 06/10/10

Stefin, I wanted to thank you again for your and Bob Taylor's wonderful job of building my new custom GS with 1 7/8" nut, slot head, magnificent rosewood sides and back, rosewood binding and spruce tobacco finish top. Especially thank Bob for recommending the red purfling . . . it really finished it off beautifully. When you opened the case it was a real WOW for me. As I am a finger picker, the 1 7/8" nut makes it easily playable and the deep rich sound was as good or better than the way it looks. As I told you, I looked at expensive guitars all over New York City last year and found none that match what you created for me, precisely to my specifications and many of them were twice the cost. I took it to band practice last night and the boys oohed and aahed all night long. Absolutely I will recommend you and Taylor to anyone wanting a magnificient musical instrument. You have more than exceeded my expectations and I am grateful. Please pass my e-mail along to Bob. Russell

Thanks again for the fantastic customer service and an amazing guitar!
By Mike from Lincoln Park, NJ. 09/23/10

Harvey, This guitar is simply amazing!!!!  Weight, playability, and tone are stunning!!!  Props to the perfect set-up as well.  I looooooooove the neck!  To make an already long story short, its absolutely perfect!  I will be back for more in the near future.  I may actually buy that white '62 and place an order for a maple neck Strat as well. Thanks again for the fantastic customer service and an amazing guitar.  I just might have found the pot of gold on the other side of the Rainbow!  Regards, Mike

One of the finest archtop Gibson guitar at my home in less than 7 days
By Giovanni Carlo from Turin, Italy 09/28/2010

I was looking for a Gibson Citation over the internet for a long time: a week ago I found an awesome natural blonde at Rainbow Guitars in Tucson Arizona. After a nice phone talk with Harvey I went to the Bank for an intercontinental money transfer. Guitar arrived in less than 6 days in mint conditions and at a the best price I have found all over the world. Now I know that Tucson is not only the place I knew from “Western movies” but the town where there is one of the world best guitar shops; this is Rainbow Guitars! I’ll be back to buy again. Ciao Giancarlo

Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose to Provide Registration Information.

You will provide us information about yourself, your firm or company, and your practices when you register to be a member of RainbowGuitars.com, register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see RainbowGuitars.com servicing your needs and interests.

Email Information.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

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Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at: customerservice@rainbowguitars.com.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners (e.g., advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

How Do We Use Information We Collect from Cookies?

As you use our Web site, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

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We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email request at customerservice@rainbowguitars.com.

How Do We Protect Your Information?

How Do We Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact customerservice@rainbowguitars.com com if you have any questions or concerns.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing customerservice@rainbowguitars.com.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Terms of Agreement

Welcome to our Web site. By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this site. The term “RainbowGuitars.com” or “us” or “we” or “our” refers to Rainbow Guitars, Inc., the owner of the Web site. The term “you” refers to the user or viewer of our Web Site.

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We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We do not represent or warrant that the information available on or through the Site will be correct, accurate, timely or otherwise reliable. We may make changes to the features, functionality or content of the Site at any time. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site.

12. Third Party Content.

Third party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content on the Site. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief.

13. Unlawful Activity.

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.

14. Indemnification.

You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

15. Nontransferable.

Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.

16. Disclaimer.


17. Limitation of Liability

(a) We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from the Site or any services or products obtainable therefrom, (b) the unavailability or interruption of the Site or any features thereof, (c) your use of the Site, (d) the content contained on the Site, or (e) any delay or failure in performance beyond the control of a Covered Party.


18. Use of Information.

We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy. All remarks, suggestions, ideas, graphics, or other information communicated by you to us (collectively, a "Submission") will forever be our property. We will not be required to treat any Submission as confidential, and will not be liable for any ideas (including without limitation, product, service or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our future products, services or operations. Without limitation, we will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. We will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not us, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

19. Third-Party Services.

We may allow access to or advertise certain third-party product or service providers ("Merchants") from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

20. Third-Party Merchant Policies.

All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on any Merchant sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

21. Privacy Policy.

Our Privacy Policy, as it may change from time to time, is a part of this Agreement. You must review this Privacy Policy by clicking on this link.

22. Payments.

You represent and warrant that if you are purchasing something from us or from Merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

23. Securities Laws.

The Site may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives (particularly with respect to product and service offerings), that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like "anticipates," "expects," "believes," "estimates," "seeks," "plans," "intends," "will" and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.

24. Links to other Web Sites.

The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

25. Copyrights and Copyright Agents.

We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information: a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; b. A description of the copyrighted work that you claim has been infringed; c. A description of where the material that you claim is infringing is located on the Site; d. Your address, telephone number, and email address; e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and f. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Our Copyright Agent for Notice of claims of copyright infringement on the Site can be reached by directing an e-mail to the Copyright Agent at customerservice@rainbowguitars.com com

26. Information and Press Releases.

The Site contains information and press releases about us. We disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.

27. Legal Compliance.

You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.

28. Miscellaneous.

This Agreement shall be treated as though it were executed and performed in San Francisco, California, and shall be governed by and construed in accordance with the laws of the State of California (without regard to conflict of law principles). Any cause of action by you with respect to the Site (and/or any information, Documents, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 16 and Section 17. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. This Agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale or merger. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement.

29. Arbitration.

Any legal controversy or legal claim arising out of or relating to this Agreement or our services, excluding legal action taken by us to collect or recover damages for, or obtain any injunction relating to, Site operations, intellectual property, and our services, shall be settled solely by binding arbitration in accordance with the commercial arbitration rules of JAMS. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in San Francisco, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or us may seek any interim or preliminary relief from a court of competent jurisdiction in San Francisco, California necessary to protect the rights or property of you and us pending the completion of arbitration. Each party shall bear one-half of the arbitration fees and costs incurred through JAMS.

Return Policy

Rainbow Guitars wants you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase and need to return your item please contact us before getting your order back to us.

After your return has been approved, and are ready to send your item back to us please make sure your item is professionally packed and includes all original items it was shipped with. Please include a copy of your original receipt. If you do not have one we can provide a copy for you. Rainbow Guitars does not cover shipping costs or insurance back to us.

Please send returns back to:

Rainbow Guitars
2550 North Campbell Ave
Tucson, Az. 85719


Returning New Items
A 14 Day Approval is available on all new items. You must notify us within 14 days from the time the item is received to qualify for a refund. Items such as special and custom orders, harmonicas, microphones, opened factory sealed pickups and parts are not eligible for return. All items must arrive back in the same new condition received.

Returning Used and Vintage Items
Used and Vintage items can be returned only within a 72 Hour Approval period only. Certain used and Vintage items have a “sold as is” disclaimer within the actual listing do not qualify.

If you trade in an instrument or amp, you will only have 72 hours to approve the item you received. After that we will be able to list your trade-in for sale.

All items must be returned to us in the same condition they were in when shipped to qualify. Items that have been modified will not qualify for return. We reserve the right to refuse any return if determined the item has been misused, modified or damaged by the purchaser.

Damaged and Defective Items
If you have received a damaged or defective product, please contact us immediately so we can get you taken care of quickly. You will have 48 hours from receiving item to notify us so we can follow up with the shipping company.

Shiping Charges
You will be responsible for shipping and insurance charges for the return of your item. If your item was listed as Free Shipping our actual shipping charges that are listed on your invoice will be deducted from your refund. If the charges are not noted on the invoice we will supply you with the actual shipping amount before you ship your item back. If your item is determined to be defective or damaged in shipping, please notify us immediately and we will issue a return authorization for you. For international shipments, we are not able to recover import duties or taxes. All international shipping charges are the responsibility of the customer.

Please contact us here for returns


2550 N Campbell Ave
Tucson, AZ 85719
(520) 325-3376
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Tuesday - Friday: 10:30am - 6pm
Saturday: 10:30am - 5:00pm
Sunday & Monday: By Appointment